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eGovernment: Innovative Measurement Approaches

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Submitted by: Juliane Jarke (Lancaster University Management School)

Location: Belgium

Date: 28 November 2009 - 29 November 2009

eGovernment benchlearning measure innovative

Basic info

Domain and topic:

eGovernment (Efficiency & Effectiveness, Benchmarking)

Description

We are delighted to invite you to the fourth meeting of the eGovMoNet project. The purpose of the meeting is to:

Â -Â Â Â Â Â Â Â Present developments since the third meeting.

-Â Â Â Â Â Â Â Present and collect comments to finalise the measure paper 3, on eGovernment impact.

-Â Â Â Â Â Â Â Elaborate further on how to describe the eGov measurement methods to compare them.

-Â Â Â Â Â Â Â Discuss innovative measurements to start to elaborate the measure paper 4.

-Â Â Â Â Â Â Â Discuss a summary of the review outcomes and the project status in order to discuss the plan for the remaining period of the network.

-Â Â Â Â Â Â Â Plan beyond the eGovMoNet project.

More information also available at the ePractice.eu eGovMoNet Community

The workshop will be conducted in co-ordination with the Benchlearning Study on â€œmeasuring online public service impactsâ€. For further information please see: Benchlearning: Final Conference

Agenda

Agenda Monday 2009-11-30

time	Topic	presenters
0930	Welcome coffee and registration
1100	Introduction Welcome and overview of the meeting	Project co-ordinator
1115	Opening - who is who (1 minute each)	All
1150	Measure paper 3 - Impact measurements	Gino Verleye
1230	Lunch
1330	The Semicolon project e.g. the role of Web 3.0 or ideas on how to measure interoperability etc.	Arthur Reinertsen Per Myrseth
1350	Stakeholders perspectives related to impact measurements including discussions	Jenny Rowley
1425	Break
1445	Sum-up discussion	All
1515	Measure paper 4	Mikael Snaprud
1530	Innovative measurement approaches paper outline and plan update	Xavier Heymans
1550	Outline of eGov measurements that would be helpful for my work.	Eleni Vergi
1610	Break
1630	Italian case on innovative measurements	Enrico Ferro
1650	Guest Presentation â€“ Benchlearning Study on measuring online public service impacts. Introduction to the project: the objectives, the methodology and the master plan	Giancarlo Senatore
1710	Plan, status and EC review outcome Planning for the final project conference Beyond the network	Mikael Snaprud
1800	Break
1900	Joint Dinner

Agenda Tuesday 2009-12-01

time	Topic	presenters
0900	Welcome to day two	Mikael Snaprud
0910	Case on innovative measurements from the Netherlands	Matt Poelmans
0930	Knowledge cafe - Elaborate on innovative measurement approaches	All
1030	Break
1050	Knowledge cafe session continued	All
1230	Lunch
1330	Measure paper 4 the way onwards. Who, deadlines, selected themes.	Xavier Heymans and the group leaders.
1400	End of the meeting and farewell	Mikael Snaprud
1415	End of eGovMoNet meeting
1430	Benchlearning Final Conference	RSO

How to get there

Address:

Het Pand (Ghent University) Onderbergen 1 9000 Gent, Belgium

Speakers

Mikael Snaprud
Tingtun AS / Universitetet i Agder
Norway
Member since: 3 Jun 2007
gino verleye
kpiware.com
Belgium
Member since: 13 Nov 2009
Member since: 1 Jan 1970
Xavier Heymans
Zea Partners
Belgium
Member since: 12 Jun 2007
Eleni Vergi
Observatory for the Greek Information Society
Greece
Member since: 15 Jun 2006
Enrico Ferro
ISMB
Italy
Member since: 31 Mar 2006
Matt Poelmans
Burgerlink (ICTU)
Netherlands
Member since: 31 Oct 2005
Giancarlo Senatore
Pricewaterhousecoopers Italy
Italy
Member since: 26 Jun 2002
Arthur Berg Reinertsen Reinertsen
Karde AS
Norway
Member since: 16 Nov 2009
Per Myrseth
DNV
Norway
Member since: 17 Nov 2009

Presentation and Documents

Jenny_Rowley-Stakeholders_Perspectives.ppt (178688 bytes)

Presentation by Jenny Rowley on Stakeholder perspectives related to impact measurements (including disucssion)
Mikael_Snaprud-eGovMoNet-meeting.pdf (1066280 bytes)

Presentation by Mikael Snaprud (includes welcome, knowledge cafÃ©)
Gino_Verleye-Measure_Paper_3.ppt (508416 bytes)

Presentation by Gino Verleye on Measure Paper 3: Impact Measurement
Eleni_Vergi-Helpful_measurements_for_my_work.ppt (1595392 bytes)

Presentation by Eleni Vergi on "Outline of eGov measurements that would be helpful for my work"
Miriam_Braskova-Studentsâ€™ Involvement.ppt (128512 bytes)

Presentation by Miriam Braskova on eGovMoNet and Students' Involvement
Enrico_Ferro-Italian_case_on_innovative_measurements.ppt (264704 bytes)

Presentation by Enrico Ferro on "Italian Case on Innovative Measurements"
Giancarlo_Senatore-Overview_Benchlearning_Study.ppt (521216 bytes)

Guest Presentation by Giancarlo Sentore on "Benchlearning Study on Measuring Online Public Service Impacts"
Matt_Poelmans-Burgerlink (Citizenlink).ppt (1809920 bytes)

Presentation by Matt Poelmans on "Case on Innovative Measurements from The Netherlands"
Xavier_Heymans-Measure_Paper_4_Actions_Deadlines.pdf (129460 bytes)

Presentation by Xavier Heymans on Measure Paper 4: Innovative Approaches to Measurement (Actions & Deadlines).
Per_Myrseth_Semicolon_Project.ppt (261120 bytes)

Presentation by Per Myrseth on "The Semicolon project: The role of Web 3.0 or ideas on how to measure interoperability"
Arthur_Reinertsen_Semicolon_Project.ppt (187392 bytes)

Supplementary information to the presentation of Per Myrseth on "The Semicolon project: The role of Web 3.0 or ideas on how to measure interoperability" by Arthur Reinertsen.
09-11-30-4th-meeting-eGovMoNet-report-final.pdf (1266601 bytes)

Report of 4th eGovMoNet meeting 30 November to 1 December 2009 in Ghent, Belgium.

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practice eGovernment: Innovative Measurement Approaches