Presentation by Ms Silvia-Adriana Ticau.
3933 Visits
| Domain and topic: | eGovernment (Efficiency & Effectiveness, Benchmarking) |
This workshop is an initiative of DG INFSO, European Commission and will be held March 17, 2010. It aims to encourage the sharing of good practice in the area of efficient and effective eGovernment. In particular, the workshop will take stock of eGovernment good practices related to Measurement – how Member States, Regions and public administrations in general measure their performance (back office) and/or the impact and user satisfaction of the eGovernment services. Ultimately, this workshop will aim to share good practice initiatives, knowledge and experiences on the field as a means of accelerating the uptake of eGovernment services and improving both policy-making and research.
Areas of interest include:
Important deadlines to remember:
Action research, case studies, research-in-progress, and pilot programs are welcome approaches. Proposals for roundtable discussions, practitioner contributions, and product demonstrations are also invited.
Interested participants may register here. Speakers are kindly invited to download and complete the workshop form that can be found below in the 'presentation and documents' section and submit to events@eurodyn.com
We are looking forward to seeing you there!
| Time | Efficient & Effective eGovernment Workshop Programme Avenue de Beaulieu 25, Brussels, Meeting room BU25 0/S1 Brussels, March 17, 2010 |
|---|---|
| 9:00-9:30 | Registration |
| 9.30-9.45 | Welcome and introduction Mrs. Mechtild Rohen, Head of Unit H.2, for Government and Public Services, Information Society and Media General Directorate, EC |
| Case Studies 1 | |
| 9.45-10.00 | More effective and efficient Public Administration through e-Government services Mrs. Silvia-Adriana Ticau,MEP |
| 10.00-10.20 | The Smart Cities Project Dr. David Fitch, Edinburgh Napier University |
| 10.20-10.40 | eGov initiatives in Norway-The SERES and Altinn projects Mrs. Dorthe Koerner, The Brønnøysund Register Centre |
| 10.40-11.00 | FAST eTen: fully automated secured transactions Mr. Baudoin de Sonis, e-Forum |
| 11.00-11.10 | Coffee Break |
| P2P Benchlearning | |
| 11.10-11.30 | Ideas for e-services efficiency measurement Mr. Lasse Berntzen, Vestfold University College |
| 11.30-11.50 | Fed-eview-A tool for measuring ICT and eGovernment maturity in back-office Mrs. Christine Mahieu, FEDICT, Federal Public Service ICT-Belgium |
| 11.50-12.30 | 1st Roundtable Discussion: What has been done?Lessons-learnt? Chair: Mr. Juan Arregui Mc Gullion, Unit H.2, ICT for Government and Public Services, EC |
| 12.30-13.40 | Lunch break |
| Case Studies 2 | |
| 13.40-14.00 | A Pointer Network of Data Safes: Optimizing G2B process chains Mr. Thomas Jeswein, Fraunhofer Institut Experimentelles Software Engineering |
| 14.00-14.20 | Increasing public engagement as a means to increase effectiveness:How local authorities in the UK use the esd-toolkit Mr. Mike Thacker, UK electronic service delivery |
| 14.20-14.40 | Coffee Break |
| Towards 2015 | |
| 14.40-14.50 | Efficiency and Effectiveness in the 2015 Action Plan Mrs. Anne Troye, Deputy Head of Unit, ICT for Government and Public Services, EC |
| 14.50 -15.10 | The be all and end all of eGovernment: whither effectiveness & efficiency as driving goals Mr. Jamal Shahin, Institute for European Studies, Vrije Universiteit Brussel |
| 15.10 -15.30 | New forms of efficiency, effectiveness & measurement in the age of empowerment Mr. Jeremy Millard, DTI |
| 15.30-15.50 | 2nd roundtable Discussion: "What can be done?" Chair: Mr. Juan Arrequi Mc Gullion, EC |
| 15.50-16.30 | Conclusions and recommendations Mrs. Anne Troye, Deputy Head of Unit, EC |
European Commission
DG Information Society and Media - BU25 / S1
Avenue de Beaulieu 25, Brussels, 1160
Presentation by Ms Silvia-Adriana Ticau.
Presentation by Dr. David Fitch, Edinburgh Napier University.
Presentation by Dr. Hakon Olderbakk, The Brønnøysund Register Centre.
The second part of Dr. Hakon Olderbakk's presentation, The Brønnøysund Register Centre.
Presentration by Mr. Baudoin De Sonis, eForum.
Presentation by Mr. Lasse Berntzen, Vestfold University College.
Presentation by Ms. Christine Mahieu, FEDICT.
Presentation by Mr. Thomas Jeswein, Fraunhofer Institut Experimentelles Software Engineering.
Presentation by Mr. Mike Thacker, Porism Limited and UK electronic service delivery toolkit.
Presentation by Mr. Jamal Shahin, Institute for European Studies, Vrije Universiteit Brussel.
Presentation by Mr. Jeremy Millard, DTI.
This report discusses the presentations held during the efficient and effective workshop, March 3, 2010.
