In a nutshell:

The event on Effective and Efficient eGovernment Services is an initiative of DG INFSO, European Commission, and will take place in Brussels, on 15 September 2011, at European Commission premises, Avenue de Beaulieu 25, 1160, Room BU25 / S1.

This event begins at 9:30am and finishes at 5:30pm.

Following the first series of the event on efficiency and effectiveness, in March 2010 that focused on case studies, benchmarking and the direction towards 2015, the European Commission is now organising a follow-up (but stand-alone) eGovernment event with the aim to showcase the lessons-learnt and examples of how enabling organisational changes have led to better, less intrusive and more sustainable delivery of public services. These organisational changes are meant to focus on reducing the administrative burden, improving organisational processes and promoting a sustainable low-carbon economy.

Efficient and effective eGovernment is one of the main priorities under the recent eGovernment Action Plan.

In line with the targets set by the Commission, the intention of this event is to facilitate the exchange of experiences and re-use of best practices, solutions, approaches or applications, in the three domains of:

• Improvement of organisational processes
• Reduction of administrative burdens
• Transition to green government

Good practice examples should showcase how improving organisational processes has resulted to more efficient administrations with limited costs and reduced burdens. Presentations are encouraged to be targeted towards simplification and streamlining of processes, e.g. smart use of citizens' available information, applications of the principle of a ‘one-off’ data registration, cost-benefit analyses, etc.

Moreover, the event will aim to promote ideas and initiatives towards reducing carbon footprint in public administrations. Best practices on mobilising ICT to facilitate the transition to an energy-efficient, low-carbon economy will be more than welcome.

Event topics:

Topics of interest that may be considered, but not limited to are:

• Examples where stronger involvement of local administrations has been displayed.
• eGovernment as a tool to improve the provision of public services.
• Staff exchanges between public administrations to disseminate good practices across EU.
• The necessity of measurement of efficiency in eGovernment.
• How can efficiency be measured in public administrations?
• Turning the evaluation of benchmarking results to yield meaningful conclusions.
• Implementation of the 'once-only' registration principle.
• Indicators and evaluation procedures for measuring the reduction of the carbon footprint.

Speakers/Audience:

This is an open event intended for policy-makers and practitioners interested in effective & efficient eGovernment at European, national and local levels and anyone interested in the area of public administrations as well as businesses and/or citizens who interact with them: eGovernment project implementers; stakeholders in FP6 and FP7 research projects; researchers; businesses; European Commission officers; ePractice members etc.

Registration:

To register for this event, please create an ePractice account if you are not a current member. Subsequently, kindly login and once you are in this page click on the yellow button reading ‘Participate in this event’ to activate your registration. ePractice members can simply login and click on the same page as described above.

Submission of summaries/PPT slides:

To be considered for a speaker placement kindly submit a summary of one page and three PPT slides of your intended presentation to events@eurodyn.com. To submit your summary, please download and complete the  "proposal form" that may be found in the ‘presentation and documents’ section below.

Final presentations should not exceed 6 power point slides and should be concise and factual.

Please, don't use busy slides, too many graphics or pics and consider that every slide should not use more than 6 bullet points per slide. The main point of your presentation is to briefly inform about the project/initiative and encourage participation, questions and overall discussion.

Deadlines to remember:

• Submission of summaries/ presentations: 12 August 2011
  Speaker confirmation: 26 August 2011
• Submission of final presentations: 8 September 2011 
• Event date: 15 September 2011
• Publication of event proceedings: End of October 2011

Networking:

This event is all about networking. A few selected speakers will set the scene with a 15 minute presentation and the rest of the programme will be dedicated to roundtable discussions and networking purposes.

Contact:

Please, direct all queries to events@eurodyn.com. The event officers will assist you promptly.