Implementation and Management Approach
The project officially started in August 2009 and the initial phase consisted of a public tender for certification and training services by NACS. A launch conference was held on 30 November 2009 and a final conference, drawing the project to a close, was held on 14 February 2012. The project lasted 30 months in total. The winning tender company was SC Euroaptitudini SA, a pre-existing ECDL Accredited Test Centre. SC Euroaptitudini SA led a partnership of ECDL Accredited Test Centres to implement the project, which was supported by ECDL ROMANIA. In order to assess the civil servants’ varied levels of competence, a preliminary testing phase, consisting of an online questionnaire was conducted. The preliminary testing phase allowed the gathering of important information on the civil servants’ actual computer operating knowledge and their separation into groups of competence levels: beginner, intermediate and advanced. The separation of participants into groups ensured the effective delivery of training services that met the participants’ needs and expectations. The main training delivery phase was carried out involving 168 ECDL trainers, who trained a total of 824 groups. Each group involved 10 to 15 candidates. The preliminary testing phase allowed the formation of the groups and their insertion into a special database, which facilitated the overall project management and permitted follow-up evaluation of the project. The formation of groups according to different competence levels was a clear success factor as it allowed effective training delivery according to specific group needs thus avoiding duplication and delays in the devised training paths. ECDL training and certification programmes started being effectively implemented from 29 November 2010 following the preliminary testing phase. The training courses followed the ECDL syllabus with 7 modules: Concepts of ICT, Using the Computers and Managing Files, Word Processing, Spreadsheets, Using Databases, Presentation, and Web Browsing and Communication. The training and testing took place in 20 pre-existing ECDL Accredited Test Centres and an additional 134 ECDL Test Centres that had been accredited specifically for the implementation of this project.
ECDL Foundation's certification programmes are designed, validated, and approved by academics and industry experts from around the world. ECDL Foundation has defined Quality Assurance Standards, which all national operators adhere to in the implementation and promotion of ECDL certification programmes. The national operators of ECDL programmes, and all accredited test centres within a country, are audited regularly.